Privacy Policy
Firma23 d.o.o., with headquarters in Ljubljana and business address Prušnikova ulica 96, registration number 9500367000, VAT ID 26162849 and tax number SI26162849, e-mail address: info@slovoyage.com; phone number: +386 64 229 923
Purpose of personal data processing:
- The purpose of processing your personal data is to provide transport, with which we offer collection at your or the desired location and at the desired time and transportation anywhere in Slovenia and abroad.
- In order to ensure a ride adapted to your wishes and needs, we need your personal data, namely only those that you provide to us.
- You can place an order for a ride on our website https: //slovoyage.com/, in the request tab, in which you enter your personal data, which are: name, your e-mail, phone number, vehicle type, date, time and location departure and departure.
- You can also place an order for a ride via the phone number: +386 41 303 235 and entrust us with your personal data during the phone conversation.
- Legal basis for processing personal data:
By placing an order for a ride, you consented to the processing of your above-mentioned data for the purposes of carrying out the ride. We collect only those personal data of yours that are necessary for the conclusion and/or implementation of contracts for the transportation of persons during the negotiation phase for the conclusion of the contract and for the implementation of the contract. Provision of personal data is a contractual obligation. It is your choice whether or not to provide us with your personal data. If you decide not to provide your personal data listed above, the transportation will not be possible.
We will process your personal data only for the purpose of performing the contract on passenger transport.
- Users or categories of users of personal data, if any:
Your personal data provided to us for the purpose of placing a ride order is shared with the central office, which then contacts the driver to perform the ride. When the driver accepts the ride, the switchboard provides him with your personal information, which is your location and your phone number in case you are late. - Information on transfers of personal data to a third country or international organization:
We do not transfer your personal data to third countries or international organizations. - The period of retention of personal data or, when this is not possible, the criteria used to determine this period:
We will process your personal data only to the extent necessary to fulfill the purposes of the processing, i.e. the execution of the transport; if your data is obtained on the basis of consent, for the purpose for which the consent was given. Personal data will be processed for a maximum of 5 years from the date of conclusion of the transport contract or given consent, or 10 years from the issuance of the invoice. - Information on the existence of the individual's rights to request access to personal data and the correction or deletion of personal data or restrictions, or the existence of the right to object to processing and the right to data portability
In relation to the processing of personal data, you have:
- the right to access personal data
The user to whom the personal data relates has the right to obtain confirmation from slovoyage.com as to whether personal data is being processed in relation to him and, when this is the case, access to personal data and additional information related to the processing of personal data. - the right to correction
The user to whom the personal data relates has the right to have slovoyage.com correct inaccurate personal data relating to him without undue delay. The user to whom the personal data relates has the right to complete incomplete personal data, taking into account the purposes of the processing. - the right to erasure
The user to whom the personal data relates has the right to have slovoyage.com delete personal data concerning him without undue delay, and slovoyage.com has the obligation to delete personal data without undue delay, if there is no reason for the deletion of personal data is not allowed or slovoyage.com has a legal interest in keeping the data for a certain period of time (e.g. a legal requirement to keep certain user data, proving the fulfillment of the user's contractual obligations to the company, etc.). - right to restriction of processing
The user to whom the personal data relates has the right to have slovoyage.com restrict the processing of his personal data in accordance with the prescribed processing purposes. - the right to data portability
The data subject has the right to receive the personal data held by slovoyage.com relating to him in a structured, commonly used and machine-readable format. - the right to object to the processing
The user to whom the personal data relates has the right, on the basis of reasons related to his situation, to object at any time to the processing of personal data concerning him, based on the processing of personal data necessary for the legitimate interests for which endeavored by slovoyage.com or a third party, except when such interests are overridden by the interests or fundamental rights and freedoms of the user to whom the personal data relates, including the creation of profiles based on these provisions. - the right to file a complaint regarding the processing of personal data
The user to whom the personal data relates has the right to submit a possible complaint regarding the processing of personal data. Please send a complaint regarding the processing of personal data to the address Prušnikova ulica 96, 1210 Ljubljana.
You can file a complaint with the Information Commissioner (address: Dunajska 22, 1000 Ljubljana, e-mail: gp.ip@ip-rs.si, phone: 012309730, website: www.ip-rs.si).